Greetings Customer Support Executive (UK Banking) Job Summary We are looking for a Customer Support Executive to provide excellent customer service by addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, patience, and a customer-first mindset. (JustCall) For More details Rani
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[email protected] Qualifications
- Graduates fresher / UG freshers can also apply
- Minimum 1 years of experience in customer support or customer service . Work
location:
Bangalore Shift : UK /US shift (5 days work) CTC : 3.5 to 6.6LPA Both way cab will be provided
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or social media.
- Resolve customer complaints and provide timely solutions.
- Process customer orders, returns, refunds, and service requests.
- Maintain accurate records of customer interactions in CRM systems.
- Escalate complex issues to the appropriate department when necessary.
- Follow up with customers to ensure issue resolution and satisfaction.
- Provide accurate information about products, services, and company policies.
- Meet service quality, response time, and customer satisfaction targets. (Indeed) Required Skills
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Customer-focused attitude with empathy and patience.
- Basic computer proficiency (MS Office, CRM/ticketing tools).
- Ability to multitask and work under pressure.
- Positive time management and organizational skills. (Indeed) Preferred Attributes
- Positive attitude and willingness to learn.
- Team player with a proactive approach.
- Ability to handle challenging customer situations professionally. Contact Rani
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[email protected] Rivera Manpower Services
📌 Job Openings For UK Banking/International voice/ UK shift CTC 6.6 (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru