Experience:
7 to 12+ Years Key Highlights (Based on Your Keywords) : CSM and ITOM
Key Responsibilities
• Design, develop, and implement ServiceNow solutions across various modules including ITSM, CSM, HRSD, and ITOM. • Integrate and customize ServiceNow applications to enhance platform capabilities. • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. • Utilize AI tools and applications effectively in day-to-day work to improve processes and solutions. • Conduct hands-on coding and technical assessments during the interview process. • Provide technical guidance and mentorship to junior developers. • Stay updated with the latest ServiceNow features and best practices. Mandatory
Skills:
• 8+ years of experience in ServiceNow development. • Proven expertise in ServiceNow integration and customization. • Strong understanding of AI tools and their applications in ServiceNow. • ServiceNow Developer Certification (administrative certifications alone are not sufficient). Preferred
Skills:
• Experience across any ServiceNow module (ITSM, CSM, HRSD, ITOM, etc.). • Prior experience in the Financial Services domain (not mandatory).
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field. • Solid analytical and problem-solving skills. • Excellent communication and interpersonal skills.