We are Hiring Operations Executive Join our Order and Repair Operations Team Position: Operations Executive Department: Order and Repair Job
Location:
Dadar East, Mumbai Industry: Jewellery Retail Preference: Male & Female candidates are welcome to apply. Job
Responsibilities:
1. Order and Repair Management
- Check jewellery repair items carefully and verify repair details and job sheets.
- Track pending repairs and customer orders to ensure timely completion.
- Maintain accurate records of repair items received, processed, and delivered. 2. Daily Stock Verification
- Conduct daily physical stock tally and reconcile stock with inventory management software.
- Identify and report stock discrepancies, shortages, or incorrect entries.
- Ensure accurate stock records and proper documentation. 3. Repair Dispatch Management
- Arrange daily dispatch of jewellery repair items to factories and vendors.
- Verify item details, weight, quantity, and supporting documents before dispatch.
- Track dispatched items and follow up for timely return. 4. Vendor Coordination and Order Management
- Coordinate with vendors and factories for jewellery product requirements and orders.
- Follow up on order status, production progress, and delivery timelines.
- Ensure timely fulfilment of jewellery requirements and resolve order-related issues. 5. Order Delivery Updates and Communication
- Update the status of customer orders and expected delivery dates.
- Send timely messages to customers or the sales team regarding order readiness and delivery.
- Coordinate with the sales team to ensure customers receive accurate delivery updates.
- Follow up on pending deliveries and communicate delays or changes promptly. 6.
Documentation and Daily Reporting
- Maintain stock, repair, dispatch, and order registers.
- Prepare daily reports on pending repairs, orders, dispatches, and deliveries.
- Escalate stock mismatches, vendor delays, and operational issues to the reporting manager. 7. Quality Control
- Check jewellery quality, finishing, weight, and product details before dispatch and delivery.
- Ensure products meet company quality standards and report any defects or damage immediately. Eligibility:
·
- Minimum Qualification: Graduate or post graduate
- Freshers are welcome, and candidates with 1–2 years of experience in jewellery retail, inventory management, or operations are preferred.
- Basic knowledge of MS Excel and inventory management software.
- Good communication, coordination, and follow-up skills.
- Robust attention to detail and accuracy.
- Ability to handle valuable jewellery responsibly. Preferred Candidate Profile:
- Experience in a jewellery showroom or jewellery manufacturing business.
- Knowledge of jewellery stock management, repair processes, and vendor coordination.
- Ability to manage multiple tasks and meet delivery deadlines.
- Organised, proactive, trustworthy, and responsible.
Salary:
Competitive salary as per industry standards.
Working Hours
As per company
working hours
. Location Preference: Candidates residing in or near the store location will be preferred. Interested candidates can send their updated resume to the email ID below or contact us via WhatsApp/Phone for an interview. Email id:
[email protected] Contact No: (phone hidden) Pay: ₹15,000.00
- ₹20,000.00 per month Work
Location:
In person
📌 Operations Executive (Dadar)
🏢 swastik jewellers
📍 Dadar