- Conduct quarterly operational and process audits across malls.
- Audit mall operations, including housekeeping, security, parking, facility management and F&B; operations.
- Evaluate operational efficiency, manpower utilization and process compliance.
- Identify operational gaps and recommend corrective actions.
- Coordinate with site teams for timely closure of audit observations.
- Prepare audit reports, validate data and share findings with management.
- Monitor implementation of corrective and preventive actions. Required Skills & Qualifications
- Bachelor's Degree in any discipline.
- 8-12 years of experience in Mall Operations, Real Estate, Retail or Hospitality.
- Experience in Operations Audit and Quality Assurance.
- Knowledge of mall operations and facility management.
- SAP knowledge, analytical skills and solid reporting abilities
📌 Operations Audit- Manager (New Delhi)
🏢 Pacific Development Corporation
📍 New Delhi
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