Job Description
– Clinic Receptionist Company: Stride Podiatry Job Title: Front Desk Executive / Clinic Receptionist Industry: Healthcare / Podiatry / Foot & Ankle Care
Location:
Mumbai Employment Type: Full time About Stride Podiatry Stride Podiatry is a specialised foot and ankle care clinic providing professional podiatry services, biomechanical assessments, gait analysis, foot pressure mapping, and customised orthotic solutions. We are looking for a friendly, organised, and responsible Front Desk Executive to manage our clinic's reception and day-to-day administrative activities.
Key Responsibilities
- Patient Management
- Welcome patients and visitors professionally.
- Handle patient enquiries over phone calls and WhatsApp.
- Schedule, confirm, and manage patient appointments.
- Coordinate patient visits with doctors and therapists.
- Maintain patient records and registration details.
- Front Desk & Administration
- Manage daily clinic reception activities.
- Maintain appointment schedules and patient databases.
- Handle incoming and outgoing calls.
- Follow up with patients regarding appointments and reports.
- Coordinate with clinic staff for smooth operations.
- Billing & Payments
- Generate invoices and receipts using billing software.
- Handle cash, UPI, card, and online payments.
- Maintain daily billing and payment records.
- Assist with basic accounts and documentation.
- Sales & Inventory Support
- Assist patients with enquiries about clinic products, footwear, and orthotic solutions.
- Maintain basic product stock and inventory records.
- Coordinate product orders and deliveries.
- Support the team with basic sales-related activities.
- Patient Communication
- Share reports and relevant information with patients through WhatsApp.
- Conduct appointment reminders and follow-ups.
- Maintain professional and polite communication with patients. Skills & Qualifications
- Minimum 12th Pass; Graduate preferred.
- 1–2 years of experience in reception, front desk, or clinic administration preferred.
- Good communication skills in English and Hindi; Marathi preferred.
- Basic computer knowledge (MS Excel, Word, email, and WhatsApp).
- Familiarity with billing software or CRM is an advantage.
- Good organisational and multitasking abilities.
- Presentable, punctual, and professional.
- Ability to handle patients politely and patiently. Preferred Candidate Someone who is customer-friendly, detail-oriented, proactive, and capable of independently managing front desk operations in a healthcare environment. To Apply: Send your updated resume along with your contact details on given mail.
[email protected] Pay: ₹200,000.00
- ₹250,000.00 per year Work
Location:
In person
📌 Receptionist (Vile Parle)
🏢 Stride Podiatry
📍 Vile Parle