04 Nov
|
Dhanyam Superstores Private
|
Guindy
04 Nov
Dhanyam Superstores Private
Guindy
Job Title: Retail Store Manager
Location:
Any location in Chennai
Experience:
Minimum 2 years in retail store operations Preferred Age: 22 – 35 years Role Overview The Store Manager will be responsible for the day-to-day operations of the retail outlet — ensuring smooth functioning of the store, maintaining inventory accuracy, leading and motivating the sales team, and delivering excellent customer service. The role requires a hands-on, energetic individual who can balance operational efficiency with a customer-friendly approach.
Key Responsibilities
1. Store Operations & Sales
- Oversee daily store activities, including opening/closing, cash handling, and cleanliness.
- Achieve monthly sales targets and implement strategies to increase footfall and conversions.
- Ensure product displays, signage, and stock arrangements are attractive and consistent with brand standards.
- Maintain good relations with walk-in customers and handle complaints promptly and courteously. 2. Staff Management
- Supervise and motivate sales and support staff to maintain high performance standards.
- Prepare staff rosters, monitor attendance, and ensure punctuality.
- Conduct regular team meetings and on-the-job training sessions.
- Support in hiring and onboarding new team members when required. 3. Inventory & Stock Management
- Maintain optimal stock levels and coordinate with warehouse/purchase teams for replenishment.
- Conduct regular stock checks and prevent losses due to expiry, pilferage, or damage.
- Ensure proper documentation for inward and outward stock movement.
- Keep records updated in POS / billing software. 4. Customer Service
- Greet and assist customers with product knowledge, recommendations, and billing support.
- Build relationships with regular customers and encourage loyalty.
- Ensure quick resolution of customer queries and maintain feedback records. 5. Reporting & Coordination
- Submit daily sales, expense, and stock reports to Head Office.
- Ensure compliance with all store policies, hygiene, and safety norms.
- Coordinate with accounts, HR, and logistics teams for smooth operations. Key Skills & Attributes
- Strong leadership and communication skills.
- Good understanding of retail operations, billing, and stock management.
- Customer-oriented attitude and problem-solving mindset.
- Basic computer knowledge (Excel, billing/POS software).
- Ability to work flexible shifts, including weekends and holidays. Education
- Graduate in any discipline.
- Diploma or certification in Retail Management is an added advantage. Reporting To
- Area Manager / GM
Job Type
s: Full-time, Permanent Pay: ₹25,000.00
- ₹35,000.00 per month
Advantages:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Experience:
- Retail store : 2 years (Required) Work
Location:
In person
📌 Retail Store Manager (Guindy)
🏢 Dhanyam Superstores Private
📍 Guindy