Job purpose To conduct customer KYC verification through Video KYC (VKYC) or physical modes in compliance with RBI guidelines, ensuring accuracy, quality, and timely completion of verification processes Role & responsibilities
- Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
- Validate and review customer KYC documents for authenticity and completeness.
- Complete assigned verifications within defined TAT and productivity targets.
- Ensure high quality and compliance standards during the VKYC process.
- Maintain proper documentation and records of verification outcomes.
- Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
- Adhere to internal SOPs, audit requirements,
and regulatory guidelines. Preferred candidate profile
- Graduate / Undergraduate
- Hindi and English language speaking mandatory
- Knowledge of RBI-specified KYC documentation
- 02 years of experience in KYC, Operations, or Customer Verification (Freshers can apply)
- Basic computer knowledge and system handling skills
- Valuable communication skills in required regional languages
- Attention to detail and accuracy
- Ability to meet daily productivity and quality targets
- Strong compliance and process orientation