Role & responsibilities To strengthen employee capability across the region by delivering structured training programs and ensuring adherence to organizational policies, RBI regulations, and operational standards, thereby improving business productivity and compliance levels. Training Delivery
- Conduct induction training for current joiners
- Deliver functional training on microfinance operations, credit processes, disbursement and collections
- Facilitate refresher training programs based on performance gaps Compliance & Regulatory Training
- Provide training on RBI Master Directions for NBFC-MFIs
- Educate staff on MFIN Code of Conduct and Fair Practices Code
- Drive awareness on audit observations, compliance gaps, and fraud risks Training Need Identification
- Identify training needs through field visits, audit findings, and business performance
- Align training plans with business requirements Field Support & Monitoring
- Conduct regular branch visits to evaluate staff performance
- Observe center meetings and provide on-the-job coaching Training Planning & MIS
- Prepare monthly and quarterly training calendar




- Maintain training records and assessment scores
- Track effectiveness and submit reports Policy & Process Rollout
- Support implementation of new products and policy updates
- Ensure effective communication across branches Key Deliverables (KPIs)
- Training coverage across branches
- Improvement in employee productivity
- Reduction in audit and compliance observations
- Training effectiveness scores Qualifications Graduate (Mandatory) Postgraduate / MBA (Preferred) Experience 37 years in Microfinance / NBFC / Banking Experience in training or operations preferred Skills & Competencies
- Strong knowledge of microfinance operations
- Understanding of RBI regulations and compliance
- Presentation and facilitation skills
- Communication skills (local language + English)
- Analytical and problem-solving ability Eligibility (Internal Applicants) Minimum 3+ years of relevant experience Location Preferrence: Hubli, Vijayawada, Warangal, Jagtial, Tirupathi, Kurnool

📌 Regional It Support Engineer (Vijayawada)
🏢 Flexi Careers India
📍 Vijayawada