· Customer Interaction: Answer customer questions by phone or email about their investments, account details, and transactions.
· Help customers fix issues with their accounts, transactions, or statements. Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions.
· Issue Resolution:
· Fix complaints and mistakes quickly.
· Work with internal teams, fund houses, and banks to solve customer problems smoothly Customer Relationship Management:
· Build good relationships with clients by giving timely help and updates.
· Follow up on pending transactions and documents to keep things moving smoothly Pay: ₹15,000.00
- ₹20,000.00 per month
Perks:
- Health insurance Work
Location:
In person
📌 Back Office Executive (Kolkata)
🏢 Shree Rama International
📍 Kolkata
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