Key Responsibilities
Member & Guest Experience
- Welcome and greet members, clients, and visitors, ensuring a professional and friendly experience.
- Support recent members during onboarding and provide guidance on workspace usage, facilities, and services.
- Handle member concerns, requests, and feedback, ensuring timely resolution.
- Assist in organizing community events, workshops, and networking sessions. Frontline Communication
- Manage incoming calls, emails, and inquiries related to office space, memberships, meeting rooms, and other services.
- Coordinate with the sales team for leads, walk-ins, and prospective client queries.
- Maintain member records and ensure proper documentation. Operations & Facility Coordination
- Work with housekeeping, pantry, and security teams to ensure the workplace is clean, safe, and well-maintained.
- Coordinate meeting room bookings, event spaces, and office supplies for members.
- Ensure adherence to building protocols, health & safety measures, and visitor access policies.



Logistics & Administration
- Receive, log, and distribute courier, parcels, and mail for members.
- Maintain office inventory, stationery, pantry supplies, and ensure timely replenishment.
- Assist in managing vendor coordination and basic facility requests. Access & Security Management
- Ensure only authorized members, staff, and visitors access the premises.
- Oversee visitor registrations, ID checks, and movement within the office space. Qualifications & Skills
- Graduate in Hospitality, Business Administration, or related field preferred.
- Strong communication and interpersonal skills.
- Proficiency in MS Office; familiarity with coworking management or CRM software is an advantage.
- Ability to multitask and maintain a calm, professional demeanour under pressure.
- Customer-focused mindset with a positive and proactive attitude.

📌 Guest Relation Executive (Hyderabad)
🏢 Incuspaze Solutions
📍 Hyderabad