Greetings from Brocus IT Solutions Pvt Ltd Position: Team Leader ( International BPO experience must) Shifts : US

Location:
Sanpada,Navi Mumbai

Key Responsibilities

· Lead, coach, and manage a team of 15–20 sales agents.
· Drive high conversion rates on both inbound and outbound calls.
· Develop and implement effective sales strategies to overcome objections and close deals.
· Monitor team performance against KPIs and take corrective actions as needed.
· Analyze sales data and trends to continuously improve performance.
· Prepare and maintain daily/monthly reports and ensure SLA compliance.
· Collaborate with operations and QA teams to align on performance goals. Required Skills &

Qualifications:

· Minimum 1 year of experience as a Team Leader in an International BPO (SalesProcess).
· Proven track record in sales, objection handling, and closing techniques.
· Exceptional communication and interpersonal skills.




· Proficient in CRM tools and sales reporting.
· Strong analytical, detail-oriented, and logical thinking abilities.
· Capable of coaching and motivating a high-performance sales team in a high-pressure environment.
· Perks &

Benefits:

-
· Attractive performance-based incentives
-
· Attendance bonus
-
· Benefits of insurance
-
· Fixed night shifts – No rotational or graveyard shifts
-
· 5-day work week
-
· A energetic and growth-oriented work culture CALL HR : (phone hidden) Interview Timings : 7.30pm till 9.00pm (Monday to Friday ) CTC :.6.5 LPA (Approx)

Job Type
Full-time Pay: ₹35,000.00
- ₹45,000.00 per month

Benefits:
- Health insurance
- Life insurance

Experience:
- total work: 1 year (Preferred) Work

Location:
In person

📌 Team Leader (Sanpada)
🏢 Brocus IT Solutions
📍 Sanpada