Role & responsibilities
- Build structured processes for below mentioned activities for PET ESCs and WHs (replicating NAR controls & policies)
- Issue Resolution related to various Inventory Management reports for PET
- Resolution of inventory discrepancies related with Inventory movements.
- Resolution of inventory discrepancies related with Goods Receipts v/s Invoice Receipts
- Resolution of missing receipts related issues.
- Work independently / directly with external and internal plants to ensure accurate and timely resolution.
- Raise significant questions during the planning phase
- Ensure all KPIs & SLAs are consistently met
- Review, resolve & document any exceptions or outliers in the process
- Support business continuity to meet critical business objectives. Prepare daily/weekly/monthly/ad-hoc reports
- Transition & standardize PET process for QBA. Identify, initiate, and implement process improvement ideas. Leverage Continues Improvement tools or mindset to identify recurring issues and work towards Institutional Solution.
- Ensure clear process documentation is in place, utilized and updated in timely manner.
- Demonstrate Subject Matter Expertise in the process.
- Support audit and control to ensure compliance with GMI and Sarbanes-Oxley requirements.
- Develop strong relationships with business partners including other Mumbai support teams and Minneapolis headquarter teams.
- Actively participate in team or site events/initiatives Mentor/ coach new team members MINIMUM QUALIFICATION Minimum Degree
Requirements:
Bachelors Minimum years of related experience required: 5 PREFERRED QUALIFICATION Preferred Degree
Requirements:
Bachelors Preferred Major Area of Study: Accounting and Finance Preferred years of related
experience:
5 to 7 years. Proven Issue resolution skills
- Prior customer service, inventory management experience preferred.
- Familiarity with SAP system functionality preferred.
- Consistent attention to detail and accuracy
- Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders.
- Advanced MS Office computer skills preferred (i.e. Word, Excel, Access, Outlook) Speaks, reads and writes English fluently