Role & responsibilities
- Merchant Acquisition: Identify, pitch, and onboard premium, high-value accounts (hospitals, hotels, large retailers, luxury outlets, and service providers) for EDC machine installations.
- Account Management & Retention: Act as the dedicated point of contact for assigned premium merchants, ensuring proactive engagement, prompt issue resolution, and zero churn.
- Terminal Activation & Usage (TPV): Drive active terminal usage post-deployment, monitor transaction performance, and consistently meet monthly sales and TPV targets.
- Field Execution & KYC: Conduct regular market visits for lead generation, KYC document collection, hardware deployment, and merchant staff training on billing and reconciliation.
- Cross-Functional Coordination: Collaborate closely with internal operations, logistics,



and technical support teams for rapid onboarding and smooth service delivery. Preferred candidate profile
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Experience:
14 years of proven track record in B2B field sales or business development in Fintech, Payments, Banking, or POS/EDC acquiring.
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Education:
Any Graduate is mandatory; MBA is preferred but not essential.
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Skills:
Solid negotiation and communication skills, ability to independently navigate field visits, and proficiency with CRM apps and MS Excel for pipeline tracking.
- Industry Background: Merchant acquiring, EDC/POS terminal sales, QR/soundbox sales, or banking merchant services.

📌 Key Accounts Specialist (Mumbai)
🏢 PhonePe
📍 Mumbai