Position: International Chat Support Executive (Fresher)
Location:
DLF Cyber City, Gachibowli, Hyderabad (Work From Office) Qualification: Any Graduate Job Summary : We are looking for enthusiastic and customer-focused graduates to join our International Chat Support team. The role involves handling customer queries through chat, providing prompt resolutions, and ensuring a high-quality customer experience while maintaining service standards.
Key Responsibilities
- Handle customer inquiries via live chat in a professional and timely manner.
- Provide accurate information and resolve customer concerns effectively.
- Maintain high levels of customer satisfaction and service quality.
- Document customer interactions and update records accurately.
- Follow company policies, process guidelines, and quality standards.
- Meet productivity,
response time, and customer satisfaction targets. Eligibility Criteria:
- Any Graduate can apply.
- Freshers are welcome.
- Excellent written English communication skills.
- Basic computer knowledge and typing proficiency.
- Willingness to work from office and in rotational shifts.
- Solid customer service attitude and problem-solving skills. Perks &
Benefits:
- CTC: 2.2 LPA
- Work
Location:
DLF Cyber City, Gachibowli, Hyderabad
- 2-Way Cab Facility (Up to 25 KM Radius) Interested candidates with good communication skills and a customer-centric approach are encouraged to apply.