Position- CRM Executive
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Location:
Sonarpur, Kolkata(In office)
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Job Type
Full-time | Day Shift
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Experience:
1 – 4 Years

Key Responsibilities
- B2B Telephonic Calling: Make outbound calls to and handle inbound queries from wholesalers, distributors, and dealers.
- Order & Dispatch Coordination: Coordinate real-time updates regarding product availability, price quotes, billing, and shipment tracking with warehouse/logistics teams.
- Issue Resolution: Address merchant/distributor queries promptly to ensure seamless order fulfillment and high relationship retention.
- Data Management: Accurately update interaction logs, call outcomes, and client details in CRM software and maintain daily commercial activity reports. Mandatory/Preferred Skills & Qualifications
- Communication: Fluency in Bengali, Hindi, and English (verbal and written).
- Calling Acumen:



Proven experience or strong comfort level with high-volume telephonic coordination/calling.
- Technical / Computer

Skills:
Hands-on working knowledge of MS Excel (spreadsheets, basic formulas) and CRM tools.
- Coordination

Skills:
Ability to multitask between phone calls, internal team follow-ups, and data entry.
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Education:
Any Graduate / Diploma holder.

How to Apply
- Contact Person: Anibrata Das
- Email Resume to: [email protected]
- Subject Line: *Application for CRM Executive
- Kolkata
- [Candidate Name]
* Pay: ₹30,000.00
- ₹34,000.00 per month Ability to commute/relocate:
- Sonarpur, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
- Customer relationship management: 1 year (Preferred) Work

Location:
In person

📌 CRM Executive (Rajpur Sonarpur)
🏢 eNexaHire
📍 Rajpur Sonarpur