- Handle customer enquiries, complaints, and service requests.
- Maintain customer databases, CRM records, and project-related information.
- Coordinate with sales, construction, technical, and maintenance teams.
- Follow up with customers regarding project updates, payments, documentation, and handover schedules.
- Manage customer feedback and resolve complaints within the defined timeline.
- Coordinate site visits and customer meetings when required.
- Handle property handover documentation and follow-up activities.
- Track pending issues, service requests, and customer escalations.
- Prepare daily, weekly, and monthly CRM reports.
- Ensure timely communication with customers regarding project progress and updates.
- Maintain qualified relationships with clients before and after property handover. Pay: ₹20,000.00
- ₹35,000.00 per month Work
Location:
In person
📌 CRM Executive (Guindy)
🏢 Dial2go
📍 Guindy
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