Roles and Responsibilities
- Handle outbound calls to parents/guardians for admission enquiries, scheduling appointments, and providing information about the school's programs.
- Conduct tele-counseling sessions with prospective students to understand their educational goals and preferences.
- Maintain accurate records of all interactions with parents/guardians using CRM software.
- Collaborate with other departments (e.g., admissions team) to ensure seamless communication and productive workflow.
- Provide excellent customer service by responding promptly to parent queries via phone or email. Desired Candidate Profile
- 2-5 years of experience in an education industry setting, preferably in a similar role (admissions counselor).
- Excellent communication skills for effective telecalling conversations with parents/guardians.
- Strong presentation skills for delivering informative presentations during virtual meetings.
- Proficiency in CRM software for managing data entry and record-keeping tasks.
- Ability to work independently from home office setup.
📌 Admissions councelor For CBSE school in Vidyaranyapura (Bengaluru)
🏢 National Institute Of Value Education
📍 Bengaluru
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