- Visiting Customers site for inspection and preparing site inspection report.
• Responsible for ensuring proper and timely installation of systems and devices for businesses customers.
• Research and identify solutions to software and hardware issues.
• Need to have a solid understanding of the products and services we support, as well as the tools and platforms we use.
• Diagnose and troubleshoot technical issues, including account setup, hardware and software issues or network connectivity and configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Properly escalate unresolved issues to appropriate internal teams ( to Technical Support Head)
• Provide prompt and accurate feedback to customers.
• Follow up with clients to ensure their AV / VC systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.
• Maintain Cordial relationships with clients. Pay: ₹20,000.00
- ₹30,000.00 per month

Advantages:
- Commuter assistance
- Health insurance
- Paid sick time Work

Location:
In person

📌 Support Engineer AV and VC (Bengaluru)
🏢 AV Pro Solutions
📍 Bengaluru