Location:
Near Central Silk Board, Bengaluru Employment Type: Full-Time Work Mode: On-site
Experience:
Freshers and Experienced Candidates Qualification: 12th Pass / Graduate Age Limit: 18–30 Years Languages: English (V3/V4 Communication Level) and Hindi Shift: 24/7 Rotational Shifts Salary Details
- Freshers: ₹19,000 per month (In-hand).
- Experienced Candidates: Up to ₹23,000 per month (In-hand).
- Experienced candidates should have a minimum of 6 months of relevant experience.
Job Description
The position involves handling customer enquiries related to prepaid and postpaid services, assisting with service-related issues, and providing appropriate resolutions through effective communication. Roles and Responsibilities
- Handle customer enquiries related to prepaid and postpaid services.
- Understand customer concerns and provide relevant information.
- Assist customers with basic troubleshooting.
- Provide appropriate solutions to service-related issues.
- Maintain professional communication during customer interactions.
- Follow established customer service procedures. Skills and Requirements
- English communication proficiency at V3/V4 level is mandatory.
- Good verbal communication in Hindi.
- Solid customer-handling and problem-solving skills.
- Basic computer knowledge.
- Ability to understand and resolve customer queries.
- Comfortable working in 24/7 rotational shifts. Additional Information
- Immediate joining.
- Full-time, on-site position.
- Salary varies based on experience and communication assessment. Pay: ₹19,000.00
- ₹23,000.00 per month Work