Voice and Non Voice process (Kolkata)

Voice and Non Voice process (Kolkata)

04 Nov
|
Outpace Consulting Services
|
Kolkata

04 Nov

Outpace Consulting Services

Kolkata

Customer Support Executive – Voice & Non-Voice | Freshers & Experienced Company: Outpace Consulting Job

Location:
New Town, Kolkata Interview Mode: Virtual Employment Type: Full time Openings: Multiple Vacancies Job Overview Outpace Consulting is hiring candidates for multiple customer support processes in Kolkata. We have exciting opportunities for both freshers and experienced candidates across E-Commerce, Travel, International Voice and Domestic Voice processes. Candidates with good communication skills and an interest in customer service are encouraged to apply. Available Positions & Salary Details1. E-Commerce Non-Voice Process
-

Experience:
Freshers can apply
-

Salary:
₹18,000 per month (In-Hand)
- Additional

Benefits:

- ₹1,400 Travel Allowance
- One-Way Cab Facility
- Job

Responsibilities:

- Handle customer queries through chat and email.
- Assist customers with order-related issues.
- Provide accurate information and timely resolutions.
- Maintain customer service quality standards. 2. Travel Voice Process
-

Experience:
Freshers can apply
-

Salary:
₹20,000–₹21,000 per month (In-Hand)
- Additional

Benefits:

- ₹1,400 Travel Allowance
- One-Way Cab Facility
- Job

Responsibilities:

- Handle customer calls related to travel services.
- Assist customers with travel-related queries.
- Provide appropriate solutions and maintain customer satisfaction. 3. International Voice Process
-

Experience:
Minimum 1 year of international calling experience
-

Salary:
Up to ₹25,000 per month (In-Hand)
- Additional

Benefits:





- ₹1,400 Travel Allowance
- One-Way Cab Facility
- Additional Performance-Based Incentives
- Job

Responsibilities:

- Handle international customer calls.
- Resolve customer queries professionally.
- Provide effective customer support and maintain service quality. 4. Domestic Voice Process
-

Experience:
Minimum 6 months of calling experience
-

Salary:
₹13,000 per month (In-Hand)
- Additional

Benefits:

- Up to ₹1,250 Incentives
- ₹1,400 Travel Allowance
- Job

Responsibilities:

- Handle domestic customer calls.
- Understand and resolve customer queries.
- Maintain professional communication and customer satisfaction. Eligibility Criteria
- Graduates and Undergraduates are eligible.
- Good verbal and written communication skills.
- Basic computer knowledge.
- Willingness to work in a customer support environment.
- Freshers can apply for E-Commerce Non-Voice and Travel Voice profiles.
- Relevant calling experience is mandatory for International and Domestic Voice profiles. Interview & Job Details
- Interview Mode: Virtual
- Work

Location:
New Town, Kolkata
- Employment Type: Full-Time
- Vacancies: Multiple openings

How to Apply
? Interested candidates can share their updated resumes through the following contact details: WhatsApp: (phone hidden) Email: [email protected] For further information regarding the job profiles and interview process, candidates can contact us directly. Apply today and take the next step in your career with Outpace Consulting Pay: ₹156,000.00
- ₹390,000.00 per year Work

Location:
In person

📌 Voice and Non Voice process (Kolkata)
🏢 Outpace Consulting Services
📍 Kolkata

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