## Job highlights
- Experience in international voice technical support with hands-on ServiceNow and expertise in Active Directory and MS Outlook troubleshooting
- Provide technical support to US customers via voice calls, handle issues with MS Outlook, SharePoint, Active Directory, log and track incidents using ServiceNow and follow escalation procedures Role & responsibilities Must have Positive communication with International exp Provide technical support to US-based customers over voice calls and troubleshoot technical issues. Handle issues related to MS Outlook, SharePoint, Active Directory and password resets. Log, update and track incidents using ServiceNow/ticketing tools and follow escalation procedures. Excellent English communication skills and International Voice/Technical Support experience are mandatory. Hands-on experience with ServiceNow or any ticketing tool is mandatory.
📌 Technical Support Engineer (Pune)
🏢 Pi Square Technologies
📍 Pune
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