Role & responsibilities
- Handle inbound calls, website inquiries, WhatsApp queries, and walk-in customers.
- Understand customer requirements and provide appropriate guidance on products/services.
- Counsel prospective customers and explain key features, benefits, and pricing.
- Convert inquiries into admissions/sales through effective communication and follow-ups.
- Build strong relationships with prospects and maintain regular engagement.
- Address customer concerns and resolve queries professionally.
- Maintain accurate records of leads, follow-ups, and conversions in CRM.
- Coordinate with internal teams for smooth onboarding and customer support.
- Meet monthly sales and conversion targets.
- Generate referrals through excellent customer service.
- Prepare daily and weekly sales activity reports.
- Stay updated on company offerings,



promotions, and industry trends. Preferred candidate profile
- Graduate in any discipline.
- 0-5 years of experience in Sales, Counselling, Telecalling, Customer Support, or Business Development.
- Freshers with excellent communication skills can also apply.
- Fluent in English and Telugu; Hindi will be an added advantage.
- Solid passion for sales and customer interaction.
- Ability to understand customer needs and provide suitable solutions.
- Comfortable working in a target-driven environment.
- Good follow-up and relationship-building skills.
- Basic knowledge of CRM and MS Office applications.

📌 Inbound Sales Counsellor (Visakhapatnam)
🏢 Flyvouge The Advanced Aviation Academy
📍 Visakhapatnam