Job Description
Responsibilities
- Resolving customer queries, complaints or requests on daily basis on calls, chats and emails.
- Able to build Productive relationships and communicate daily with customers in a Qualified manner
- Actively attend inbound calls from customers of the Company.
- Actively engage in cold calling to reach out to Potential clients
- Gather customer feedback and share it with our Product, Sales and Marketing teams. Skills Required
- Minimum of 1 year experience as a Customer Support
- Associate or similar Customer Support role Excellent verbal and written communication skills •Ability to demonstrate Patience when handling complex queries and challenges •Proficiency in MS ExcelGoogle Sheets

Job Description

Job Type
Full-time Application Question(s):
- What is your Current CTC?
- Salary Expectations ?
- Notice Period in days Pay: ₹10,000.00
- ₹18,000.00 per month Work

Location:
In person

📌 Customer Support Associate (Gurugram)
🏢 Essence Studios
📍 Gurugram