04 Nov
|
Career Bloc
|
Noida
Job Title: IT Analyst / IT Support Specialist (Ecommerce Industry Only)
Location:
Sector 4, Noida (Full-time)
Salary:
Up to 30k Job Overview We are looking for a proactive and technically capable IT Analyst to manage day-to-day IT support, troubleshoot hardware and software issues, maintain IT infrastructure, and ensure the smooth functioning of systems used across the organisation.
Key Responsibilities
- Provide first-level technical support to employees for hardware, software, network, and system-related issues.
- Diagnose and resolve problems related to desktops, laptops, printers, scanners, and office IT equipment.
- Monitor and maintain office IT infrastructure, internet connectivity, and network devices (LAN, Wi-Fi).
- Manage user accounts, official email setups, password resets, and access permissions securely.
- Coordinate the setup, configuration, and decommissioning of IT equipment for recent joiners and exiting employees.
- Support antivirus deployment, system updates, and basic security checks.
- Maintain an updated inventory of all IT assets and handle coordination with external IT vendors and service providers. Required Qualifications & Experience
- Bachelor’s degree or diploma in Information Technology, Computer Science, Computer Applications, or a related field.
- 1 to 3 years of hands-on experience in IT support, desktop support, or system administration.
- Good working knowledge of Windows operating systems, computer hardware setup, and software troubleshooting.
- Basic understanding of networking concepts (TCP/IP, LAN, Wi-Fi, DNS, DHCP) and Microsoft Office applications.
- Strong problem-solving, communication, and documentation skills. Pay: Up to ₹35,000.00 per month Application Question(s):
- How many years of hands-on experience do you have in IT support or desktop administration, and what operating systems do you troubleshoot daily?
- Describe a time when you had to explain a complex technical issue or fix to a non-technical employee. How did you ensure they understood?
- What is your experience with maintaining IT asset inventories and coordinating security updates, such as antivirus deployment and system patching? Work
Location:
In person
📌 IT Analyst (Noida)
🏢 Career Bloc
📍 Noida