Job Summary: - We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Company Name: ATAIN (Atain Turn AI Velocity into Assured Outcomes) LOB: Backoffice and Voice Requirements -
- Handle customer inquiries and resolve issues efficiently
- Provide accurate information to customer
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
- Graduate/ Graduation Drop Out are eligible
- Prior experience in customer support profile preferred
- Strong communication, interpersonal skills and excellent thought process
- Computer Skills ability/experience using computer applications
- Valuable Typing Speed
- GDS experience/knowledge mandatory
- Call Handling Etiquette
- 5 days working in 247 rotational shifts .
- 2 rotational week offs.
Salary:
Upto 32,000 CTC Interview/Work
Location:
Infotech Centre, Ground floor, Near Hanuman Chowk, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram
- 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya Contact Number: Snigdh ((phone hidden))