Location:
Nasik/ Agra Job Roles and

Responsibilities:
● Handle walk-in customers, telephonic enquiries, referrals, and CRM-generated leads. ● Prepare customized domestic and international holiday itineraries and quotations. ● Convert customer enquiries into confirmed bookings through effective follow-ups. ● Achieve monthly sales and revenue targets assigned by the company. ● Upsell and cross-sell services such as visa assistance, travel insurance, forex, transfers, and sightseeing. ● Coordinate bookings, travel documentation, vouchers, and customer communications. ● Ensure accurate customer documentation and timely processing of bookings. ● Maintain customer records, bookings, payments, and enquiries in the CRM system. ● Resolve customer concerns and ensure high levels of customer satisfaction. ● Support local marketing activities, corporate tie-ups, and referral generation to increase walk-ins. ● Coordinate with internal Operations, Finance, and Product teams for smooth service delivery. ● Maintain store operations and brand standards while submitting regular sales and performance reports. Skills & Qualifications Required: ● Graduate in any discipline. A qualification in Travel & Tourism, Hospitality, or Business Administration will be an added advantage. Wilson & Hughes India Private Limited Regd. Office: 4 th Floor, Building No./ Flat No.: A-12, Technology Park, Chandigarh – 160017, Chandigarh, India Corporate Office: First Floor,



Plot No-35,100ft Road, Plot
- No-35, Khasra No. 369-371, Ghitorni, Ghitorni Village,Current Delhi, New Delhi, Delhi, 110030 ● Minimum 3 years of experience in Travel Sales, Holiday Sales, Retail Sales, or a customer-facing sales role. ● Strong knowledge of domestic and international holiday packages and travel products. ● Good understanding of visa processes, travel documentation, and customer servicing. ● Proven ability to achieve sales targets and drive business growth. ● Experience working with CRM systems and Microsoft Office applications. ● Excellent communication, negotiation, and interpersonal skills. ● Strong customer relationship management and problem-solving abilities. ● Ability to work independently and manage store operations efficiently. ● Fluency in English and Hindi. Knowledge of the local language will be an added advantage. Key Performance Indicators (KPIs) ● Achievement of monthly sales and booking targets. ● Lead conversion ratio from enquiries to confirmed bookings. ● Customer satisfaction and service quality. ● Timely follow-up and response to customer enquiries. ● Accuracy of CRM updates and booking documentation. ● Growth in repeat business and customer referrals. ● Compliance with company processes and operational standards. Pay: ₹30,000.00
- ₹50,000.00 per month Work

Location:
In person

📌 Store Manager- Travel company- Nashik/ Agra
🏢 Pink Sky HR Services
📍 Nashik