- Identify current business opportunities through cold calling, email outreach, and social media to drive revenue growth.
- Build relationships with existing clients to upsell/cross-sell products/services and increase customer satisfaction.
- Process international calls from US customers using US voice processing skills.
- Meet or exceed monthly sales targets by effectively managing time and prioritizing tasks. Job
Requirements:
- 2-10 years of experience in BPO/Call Centre industry with a focus on international calling (US).
- Strong cold calling skills with ability to generate leads and convert them into paying customers.
- Proficiency in processing international calls using US voice processing software/tools.
- Experience working in an environment where meeting strict deadlines is essential.