## Job highlights
- 2-6 years banking/BFSI experience with inbound UK voice customer service and solid UK English communication
- Handle inbound UK customer queries, manage banking operations using CRM tools, work 9-hour UK shifts from office on 9-month contract Contact Center Representative Banking Operations

Location:
- Bangalore & Hyderabad

Experience:
- 2 to 6 Years Employment Type:
- 9-Month Contract Process:
- UK Banking Process Process Type:
- Inbound Voice / Customer Service Shift:
- UK Shift Transport:
- Drop Facility Only Joining Requirement:
- Immediate Joiners to 15 Days' Notice Period Only Work Mode:
- Work from Office Industry

Experience:
- Relevant Banking Experience Mandatory Candidates must meet ALL the below criteria:
- 2 to 6 years of overall experience.
- Relevant Banking / BFSI experience is mandatory.
- Minimum relevant experience in inbound voice customer service.




- Experience handling UK customers / UK banking process is preferred/mandatory as per process requirement.
- Strong UK English communication skills with good pronunciation and comprehension.
- Experience in handling customer queries over voice/inbound calls.
- Good knowledge of banking operations and processes.
- Working knowledge of CRM / customer service tools.
- Candidates must be comfortable working 9-hour UK shifts.
- Work from Office is mandatory.
- Candidates must be available for Immediate Joining to maximum 15 days' notice period.
- Only candidates with valid and verifiable employment history will be considered.
- Candidates should be comfortable with the 9-month contractual employment. Kindly submit your application only if its fits to the requirement. Please email at [email protected] Send your CV with the subject line: 'Banking Process | [Your Location]'

📌 Contact Center Representative (Bengaluru)
🏢 protiviti india
📍 Bengaluru