We’re Hiring: Customer Support Executive (Post-Sales Team) “Deliver smiles, solve problems, and grow with us”

Location:
Madhapur, Hyderabad At Gritty-tech, customer support is more than resolving issues—it’s about creating meaningful experiences that make every customer feel valued. Join our team and be part of a customer-first culture

Key Responsibilities

- Assist customers post-purchase via phone, email & chat
- Build robust relationships to ensure satisfaction & retention
- Resolve queries by collaborating with internal teams
- Identify upselling & cross-selling opportunities
- Maintain interaction records & performance reports
- Meet KPIs like response time, resolution time & CSAT What We’re Looking For:
- Bachelor’s degree (preferred)
- 3+ years experience
- Excellent English communication (multi-language is a plus)
- Familiarity with CRM, LMS & WhatsApp API tools




- Strong problem-solving skills with a customer-first mindset
- Ability to multitask in a fast-paced environment Compensation &

Benefits:

- ₹18,000/month during probation (6 months)
- ₹22,000/month post probation
- Incentives up to ₹10,000–₹15,000/month
- Weekly rewards & performance certificates Work Schedule:
- Shifts: Rotational
- Weekly off + additional leave (as per shift allocation)

Benefits:
- Health insurance
- Paid sick time
- Provident Fund Work

Location:
In person Pay: ₹15,000.00
- ₹22,000.00 per month

Benefits:
- Health insurance
- Paid sick time
- Provident Fund Language:
- English Fluently (Required) Work

Location:
In person

📌 Customer Support Associate (Hyderabad)
🏢 Gritty Technologies
📍 Hyderabad