Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Epic Systems Good to have

skills:
NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders. Roles &

Responsibilities:
• Expected to be an SME.
• Collaborate and manage the team to perform.




• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues. Professional & Technical

Skills:
• Must To Have

Skills:
Certified in Resolute Hospital Billing Administration, Resolute Hospital Billing Administration
• Solid analytical and problem-solving skills.
• Experience with incident management and resolution processes.
• Familiarity with application monitoring tools.
• Ability to work collaboratively in a team-oriented environment. Additional Information:
• The candidate should have minimum 5 years of experience in EPIC Systems.
• This position is based at our Chennai office.
• A 15 years full time education is required.

📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai