Job Description:

Executive Summary

- The function reports to the National Manager BIU & Lease Management, CREM.
- Manage pre-audit vertical, including Head Office and Zonal teams, for payment processing.
- Demonstrate expertise in payment systems, industry regulations, and fraud prevention to ensure seamless and secure transactions.
- Proactively support the CREM Business Unit in both tactical and strategic decision-making related to payments managed by the department.
- Possess knowledge of GSTN and MSME compliance requirements.
- Create and track multiple KPIs to evaluate the effectiveness of the strategies implemented.
- Strong communication skills, problem-solving abilities, and the ability to work both independently and collaboratively are essential.
- This position requires travel across zones.

In this role, you will:

- Pre-audit and process payments promptly and accurately in accordance with established procedures.




- Ensure compliance with payment policies, procedures, and regulatory requirements.
- Analyses payment trends and identify areas for improvement in processes
- Develop and maintain positive relationships with internal and external customers, delivering high-quality service.
- Train and mentor zonal team members on payment processing procedures and best practices.
- Manage reporting for the vertical.
- Stay updated on industry trends and changes in payment systems and technologies.
- The candidate should have hands-on experience in payment processing, budget variance analysis, and internal audits.
- Drive recent initiatives and projects for the functio
- Lead process improvements through competitive benchmarking.

📌 DVP/VP Payments and Process Head (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai