Role & responsibilities

Restaurant Operations

- Manage daily restaurant operations, including opening and closing procedures.
- Ensure smooth coordination between kitchen, service, bar, and support departments.
- Monitor service quality, table turnover, and operational efficiency.
- Ensure compliance with company policies, SOPs, and operating standards.
- Maintain appropriate staffing levels and manage duty rosters.

Customer Service

- Ensure guests receive prompt, courteous, and skilled service.
- Handle customer complaints, feedback, and special requests effectively.
- Monitor guest satisfaction and implement service improvements.
- Maintain strong relationships with regular customers and VIP guests.

Staff Management

- Monitor attendance, punctuality, grooming, and discipline.
- Promote teamwork, employee engagement, and a positive work environment.

Preferred candidate profile

- Leadership and team management
- Communication and interpersonal skills
- Customer service and complaint resolution
- Financial and cost management

📌 Restaurant Manager (Bengaluru)
🏢 Pebble Street Hospitality
📍 Bengaluru