Sales Development Representative.

Key Responsibilities (KRAs)

1) Outbound Sales: Make 3040 outbound calls daily to D2C brands, marketplace sellers, and retail businesses to introduce our solution.
2) Lead Qualification: Understand the prospect's business, marketing needs, and content requirements to identify qualified opportunities.
3) Demo Booking: Convert qualified conversations into scheduled product demos with founders, marketing managers, or decision-makers.
4) Pipeline Management: Maintain accurate call logs, follow-ups, and opportunity stages in the CRM.
5) Follow-ups: Consistently follow up with prospects through calls, WhatsApp, and email to move them through the sales funnel.
6) Market Intelligence: Gather customer feedback, competitor insights, and common objections to help improve our sales approach.

What We're Looking For
1) Excellent verbal communication skills in English and Hindi.
2) Comfortable making high-volume outbound calls and speaking with business owners.




3) Confident, persuasive, and target-driven with a solid willingness to learn.
4) Good listening and problem-solving skills to understand customer requirements.
5) Basic knowledge of CRM tools, Google Sheets/Excel, and video conferencing platforms.
6) Self-motivated, proactive, and eager to build a career in Sales or Business Development.

Educational Background
Bachelor's degree (any stream).
Business, Marketing, or Management background is preferred but not mandatory.

Bonus Points
Previous internship or experience in Sales, or Business Development
Exposure to D2C brands, e-commerce, or digital marketing.
Experience in cold calling, lead generation, or customer-facing roles.
Familiarity with social media marketing or short-form video content is an added advantage.

📌 Sales Development Representative (Gurugram)
🏢 Shiprocket
📍 Gurugram