About us:

Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. However, in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, weve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

About the Role:

In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets.

A Day in the Life of a Provider Data Operations Associate:

Utilize SQL to extract, manipulate, audit, and analyze data

Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency.

Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis





Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach

Ensure all data privacy and compliance standards are met

Skills & Qualifications:

At least a bachelors degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above)

At least 2 years of work experience

Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable.

Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs.

Advanced knowledge of Microsoft Excel and Google Sheets

Exceptional attention to detail and accuracy in working with complex data

Strong problem-solving skills and the ability to analyze and resolve data discrepancies

Ability to manage and prioritize multiple tasks in a fast-paced environment

Excellent written and verbal communication skills in English, with the ability to work effectively in a team

A background in US healthcare or other data-driven industries is a plus

Benefits

An incredible team of smart and supportive people

A competitive compensation package, including attractive medical insurance

Amazing perks think catered lunch every day, Ping Pong, etc.

Daycare/creche facility for kids

The chance to create a better healthcare experience for millions of patients!

Corporate wellness programs with Headspace

Cellphone and wifi reimbursement

Competitive parental leave

Sabbatical leave (over 5 years)

Annual sponsored health check-ups

Zocdoc is certified as a Outstanding Place to Work 2024-2025

Note: We are looking for candidates who have exceptional communication skills.

📌 Data Operations Associate (Pune)
🏢 ZocDoc
📍 Pune