we are looking for customer-focused and enthusiastic professionals to join our team for an International Voice Process. The ideal candidate should have excellent English communication skills, a customer-centric approach, and prior experience handling international customer queries over voice.

## Roles & Responsibilities

- Handle inbound and outbound customer calls for international clients.

- Provide effective solutions to customer queries, concerns, and complaints.

- Maintain high standards of customer service and customer satisfaction.

- Understand customer requirements and provide accurate information.

- Resolve customer issues efficiently while adhering to company policies and process guidelines.

- Maintain professional communication and ensure a positive customer experience.

- Meet assigned performance metrics, quality standards, and service-level targets.

## Required Skills & Qualifications





- 1.6 to 4 years of experience in International Voice Process / Customer Service / Customer Support.

- Graduate experience candidate

- Excellent verbal communication skills in English.

- Strong customer-handling and problem-solving abilities.

- Good interpersonal skills and a customer-first attitude.

- Willingness to work in rotational night shifts.

## Benefits & Facilities

- Competitive salary package up to 6 LPA.

- Cab facility available.

- Opportunity to work with international customers.

- Qualified growth and career development.

- Supportive and collaborative work environment.

*Interested candidates can apply with their updated resume.*

Diya-(phone hidden)

📌 Customer Support Executive (Gurugram)
🏢 WSNE Consulting
📍 Gurugram