We are looking for an experienced L1.5 Technical Support Engineer to provide technical assistance to customers for laptops, desktops, printers, and related software.
Key Responsibilities & Skills
- Troubleshoot hardware and software-related issues.
- Positive knowledge of Windows OS installation, configuration, and troubleshooting.
- Experience in printer setup and troubleshooting (Inkjet/LaserJet).
- Knowledge of computer hardware, MS Office, and common software applications.
- Basic networking knowledge (LAN, WAN, IP, DNS, Wi-Fi).
- Experience with network printers and LAN configurations.
- Good communication and customer-handling skills.
- Ability to resolve technical queries and provide effective solutions.
Eligibility Criteria:
- Minimum 1+ year of relevant technical support experience.
- Hindi communication is mandatory.
- Good verbal and written English communication skills.
- Strong troubleshooting and problem-solving abilities.
Contact for Applications
Mahadev (phone hidden)
📌 .5 Desktop support Engineer (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru
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