- Author and maintain Discovery patterns, probes and sensors
- Write and maintain Service Mapping scripts
- Build Event Management correlation rules
- Configure and troubleshoot MID Server integrations
- Work directly with infrastructure/network teams to validate discovery accuracy
- Document patterns clearly to support long-term ownership and knowledge transfer
Preferred candidate profile
- CIS-Discovery or CIS-Event Management level scripting ability
- Understanding of network and infrastructure discovery protocols
- Comfortable working with MID Servers and credential-based discovery
- Experience diagnosing CMDB data-quality issues at the scripting level
Desirable
- Direct experience remediating known CMDB data-quality problems
- AIOps/event correlation exposure beyond native ServiceNow tooling