About the Role

Escalation Executive

Designation - Escalation Executive

Location - Gandhinagar

Job Responsibilities:

- Communication of plant (Production / Purchase / Logistics / Partners)
- Root cause analysis of the communications.
- Coordination with internal and other departments to minimize unwanted communications.
- Detailed report and presentation on weekly basis.
- Feedback and training to be planed for improvisation.

What we require (Desired Skills and abilities)

Skills:

- Positive and clear communication skills.
- Advance Excel.
- Presentation skills.
- Persuasive Speaking and writing Skills.
- Empathy, Adaptability.
- Ability to Use Positive Language.
- Self-Control, Tacking Responsibility, Patience.

Experience:

- 1-2-year experience of customer service (Call/Chat/Email)
- 1-2-year experience of international BOP/KPO or in direct sales.

Educational Certifications:

- Any Graduate

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Escalation Executive (Gandhinagar)
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