- Manage a team of customer support representatives to ensure excellent service delivery.
- Oversee daily operations, including scheduling, training, and performance evaluation.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with other departments to resolve complex issues.
Job Requirements :
- 8-10 years of experience in International Voice Process or similar industry.
- Proven track record in Team Management and Leadership roles.
- Solid knowledge of Customer Support Supervision principles and practices.
📌 Customer Support Supervisor (Bengaluru)
🏢 Availity
📍 Bengaluru
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