Contact Details
Smriti HR: (phone hidden)
[email protected]
Role & responsibilities
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as resolution rates and response times.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced setting and handle multiple interactions simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
📌 Walk-in || Customer Care Specialist (Bhayandar)
🏢 TP
📍 Bhayandar