Customer Support Executive Voice / Chat / Email Process
Location: Magarpatta & Viman Nagar, Pune
Salary: 3 LPA 5 LPA
Experience: Freshers & Experienced Candidates
Education: Graduate / Undergraduate
JOB DESCRIPTION
We are hiring enthusiastic and customer-oriented candidates for multiple openings in Voice, Chat and Email Support processes with reputed MNC clients in Pune.
Candidates with good communication skills and a willingness to work in a customer support setting are encouraged to apply.
ELIGIBILITY CRITERIA
Graduates and Undergraduates are eligible.
Freshers can apply for selected processes.
Minimum 1 year of experience required for experienced positions.
Experience in any Voice or Chat process is acceptable.
Good verbal and written communication skills.
Basic computer knowledge and typing skills.
Customer-handling and problem-solving abilities.
Flexibility to work in rotational shifts.
SHIFT DETAILS
UK, USA & Australia-based processes.
Multiple shift options available.
Shift timings vary depending on the process and client requirements.
Candidates must be flexible with respective shift timings.
JOB RESPONSIBILITIES
Handle customer queries through Voice, Chat or Email.
Provide accurate information and resolve customer concerns.
Maintain professional communication with customers.
Ensure customer satisfaction and follow process guidelines.
Maintain proper records of customer interactions.
JOB LOCATIONS
Magarpatta, Pune
Viman Nagar, Pune
📌 Customer Support Representative (Pune)
🏢 Moon consultants
📍 Pune
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