We are looking for enthusiastic and motivated candidates to join our organization as Trainees. This is an excellent opportunity for freshers to gain practical industry experience, develop skilled skills, and build a successful career
Responsibilities
- Provide technical support to customers through phone, email, or chat.
- Troubleshoot and resolve customer issues related to software products.
- Collaborate with internal teams to identify solutions for complex problems.
- Maintain accurate records of customer interactions using CRM software.
- Participate in training programs to improve product knowledge and skills.
Desired Candidate Profile
- 0-1 year of experience in a similar role (preferably BPO/Call Centre).
- Any graduate degree (B.Tech/BE/BBA/BCA/BCom/BA) with positive communication skills.
- Strong interpersonal skills with ability to work effectively in a team environment.
- Basic computer literacy with proficiency in MS Office application
- How to Apply
- Interested candidates can apply through Naukri. Shortlisted candidates will be contacted by our HR team.