- Provide exceptional customer support to clients through phone, email, or chat.
- Onboard new sellers onto the platform by guiding them through the sign-up process and ensuring they understand how to use the marketplace effectively.
- Develop strong relationships with existing partners to drive sales growth and retention.
- Identify opportunities for upselling and cross-selling products/services to increase revenue.
Job Requirements :
- 1-8 years of experience in client handling, client onboarding, or similar roles in e-commerce or online sales industries.
- Excellent communication skills in English (spoken) with ability to communicate complex information clearly.
- Robust understanding of e-commerce platforms, including marketplaces like Amazon FBA or A+ content creation tools.
📌 Seller Support Advisor (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai
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