Team Leader - BPS Operations (Pune)

Team Leader - BPS Operations (Pune)

04 Nov
|
Cross Country Infotech
|
Pune

04 Nov

Cross Country Infotech

Pune

Roles and Responsibilities

- Manage a team of professionals responsible for processing customer requests through various communication channels (phone, email, chat).

- Oversee daily operations to ensure effective handling of customer queries and issues.

- Develop and implement process improvements to increase productivity and quality standards.

- Ensure compliance with company policies, procedures, and regulatory requirements.

📌 Team Leader - BPS Operations (Pune)
🏢 Cross Country Infotech
📍 Pune

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