- Handle end-to-end travel booking and ticketing activities.
- Process refunds, reissues, exchanges, cancellations, and MCOs independently.
- Utilize GDS systems for reservations and ticketing.
- Provide exceptional customer service while ensuring accuracy and compliance with travel policies.
Interview Process
1 HR Round
2 VET & VWT
3 Travel Test
4 Operations Round
Significant Note
Candidates must have hands-on GDS ticketing experience and should have personally processed refunds, reissues, exchanges, MCOs, and cancellations. Candidates who have only handled customer queries through CRM without performing ticketing functions will not be considered.
Interested candidates can share their updated resume at (phone hidden) HR Shaheen