Job Description: Atlassian Administrator + PMO

Experience: 7 - 8 years
Role: Atlassian Administrator / PMO Specialist
Industry: Financial Services / Banking
Primary Tools: Jira Cloud, Confluence

Role Overview

We are looking for an experienced Atlassian Administrator + PMO skilled with strong hands-on expertise in Jira Cloud and Confluence, combined with practical experience in project governance, planning, RAID management, management reporting, and governance forums.

The ideal candidate will bring 7 - 8 years of overall experience, including a minimum of 5 years dedicated to Atlassian products, and should have prior exposure to Financial Services / Banking environments.

Key Responsibilities

Atlassian Administration

- Administer, configure, and support Jira Cloud across projects and user groups.
- Configure and maintain Jira projects, workflows, issue types, screens, fields, permissions, notification schemes, dashboards, filters, and reporting.
- Administer and maintain Confluence, including spaces, permissions, page structures, templates, and integration with Jira.
- Support project teams in establishing effective Jira and Confluence usage aligned to delivery and governance requirements.
- Develop and maintain Jira dashboards and management reporting covering project status, milestones, risks, issues, dependencies, and delivery metrics.
- Manage user access, roles, permission structures, and general platform governance.
- Troubleshoot Jira/Confluence configuration and access issues and coordinate resolution where required.
- Drive standardisation and adoption of Atlassian tools across project and PMO teams.

PMO & Governance

- Manage and maintain RAID logs, including Risks, Assumptions, Issues, and Dependencies.
- Support integrated project planning, milestone tracking, deliverable tracking, and dependency management.
- Prepare weekly/monthly project status reports, management dashboards,



and governance packs.
- Coordinate and support SteerCo, OpCo, and other governance meetings, including:
- Agenda preparation
- Governance packs
- Meeting coordination
- Minutes and decisions
- Action tracking and follow-ups

- Monitor key project milestones, risks, issues, dependencies, and actions, escalating exceptions appropriately.
- Establish and maintain PMO governance standards, templates, reporting cadence, and project documentation.
- Work closely with project/programme managers and business stakeholders to maintain accurate delivery information.
- Leverage Jira and Confluence as core PMO enablers, reducing manual reporting and creating consistent project governance.

Mandatory Skills & Experience

- 78 years of relevant professional experience.
- Minimum 5–6 years of hands-on Atlassian experience.
- Strong hands-on administration experience with Jira Cloud is mandatory.
- Experience limited to Jira Data Center/Server without Jira Cloud exposure will not be sufficient.
- Strong working knowledge of Confluence.
- Demonstrable experience configuring Jira workflows, permissions, dashboards, filters, custom fields, and reporting.
- Practical PMO experience covering:
- RAID management
- Project/programme planning
- Management reporting
- Governance
- SteerCo / OpCo support
- Action and decision tracking
- Milestone and dependency management

- Strong stakeholder management and communication skills.
- Experience working within Financial Services / Banking environments.

Preferred Experience

- Experience supporting large-scale banking transformation, operations, technology, regulatory, or change programmes.
- Experience translating PMO/governance requirements into Jira workflows, dashboards, and reporting structures.
- Exposure to Agile, Waterfall, or hybrid delivery methodologies.
- Experience working with senior stakeholders and preparing materials for executive-level governance forums.

📌 Atlassian Administrator (Bengaluru)
🏢 Deloitte Shared Services India
📍 Bengaluru