Role & responsibilities

Key Job Responsibilities

- To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every prospect.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers,



by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

- Result Orientation
- Customer Service & Retention Focus
- Digital Mindset
- Relationship Building
- Process Knowledge/ Orientation
- Effective Time Management
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills Proficiency in local language and English

Role Requirements

Educational Qualification – Graduate

Experience – Freshers / 1 year experience in lending / financial services

📌 Customer Service Executive/ Senior Customer Service Executive (Ahmedabad)
🏢 Muthoot FinCorp (MFL)
📍 Ahmedabad