Customer Service Executive - India Operations, New Rollouts (Ahmedabad)

Customer Service Executive - India Operations, New Rollouts (Ahmedabad)

04 Nov
|
Tata Communications
|
Ahmedabad

04 Nov

Tata Communications

Ahmedabad

Job Description

Responsible for managing MAN/NLD OSP,ISP Infra Networks Maintaining the agreed SLA and KPIs.

Key Responsibilities Skills

Experience in handling Fiber rollout and OM daily activities.

Technical administration in restoring of faults in coordination with NOC, Field, Planning and Project team, Incident Validation, Incident Analysis and RCA sharing

Experience in handing spare Management team, MIS,GIS.

Good knowledge on service assurance of DWDM/SDH/MPLS/Nokia SRVPN, ISP Network

Experience in handing spare management

Valuable presentation and communication skills.

📌 Customer Service Executive - India Operations, New Rollouts (Ahmedabad)
🏢 Tata Communications
📍 Ahmedabad

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