- Manage and monitor the day-to-day operations of the company.

- Coordinate with different departments and business locations to ensure smooth operations.

- Ensure proper implementation of company policies, rules, regulations, and operational guidelines.

- Develop, implement, and maintain Standard Operating Procedures (SOPs) for company operations.

- Communicate significant updates, announcements, and instructions from the head office to relevant employees and business locations.

- Conduct periodic training sessions for store executives and other staff to improve operational efficiency and customer service.

- Monitor operational performance and ensure compliance with company standards.

- Assist in resolving operational issues and provide guidance to employees whenever required.

- Maintain regular communication with the head office and prepare operational reports.

- Coordinate with internal departments, including sales, accounts, marketing, and management.

- Identify areas for improvement and recommend measures to enhance operational efficiency and productivity.

- Ensure consistent implementation of company policies and brand standards across all business locations.

📌 Operations Manager (India)
🏢 Khanna Gems
📍 India