- Adhere to the Sales & Operations processes set by the Company, in order to have satisfied customers.
- Monitoring the entire Outlets’ Cleanliness and Sanitation especially the Dining Area as per standards and keep appropriate records.
- Monitor actions of staff and customers to ensure that health and safety standards are maintained.
- Estimate stock and ensure timely indents are placed to replenish them.
- work closely with Area Managers to order supplies such as smallware and cleaning items.
- Inspect equipment and food deliveries.
- Coordinate with Area Manager and arrange for maintenance and repair of equipment and other services.
- Conduct Team Briefing / De-Briefing (One Minute Meetings) everyday morning and evening and discuss the day’s agenda and sales numbers with the team.
- Maintain Logbooks regarding SOP’s.
- Opening and Closing of the Outlet daily.
- Safeguarding the assets of the organization by staying vigilant, implementing practices like month end inventory, surprise audits & keeping a check on policies and procedures being practiced religiously by the staff.




- Ensure outlet targets such as Sales Targets & APC targets are achieved consistently.
- Recruit, hire, and oversee training for staff. Responsible for Outlet Attrition
- Design & Follow Duty Roster effectively. Schedule staff work hours and activities.
- Make decisions and solve problems concerning staff.
- Guide, direct, train and develop staff.
- Maintain Attendance of Staff & update Area Manager / HR on a daily basis
- Follow all the processes to track Current Joiner’s, Resignations & Staff Transfers designed by the HR Department.
- Assist HR in New Joiner Documentation.
- Take one on one session with underperforming staff and give regular update to Area Manager
- Retention of good staff.
- Strictly Adhere to Grooming Standards.
- Resolve customer complaints about food quality or service.
- Monitor staff in the service area and handle first level customer complaints.
- The actual sales to track daily against budget and to be briefed to all team members.
- The logbook/ sales tracker to be filled up religiously and should be used as records for the team members.

📌 Store Manager (Bengaluru)
🏢 Priny Ventures
📍 Bengaluru